Contact
Write to us
One address, for everything. Say what your message is about: that is what lets us answer quickly and precisely.
Or fill in the form below: it reaches the same place and saves you leaving the page.
Incomplete page: details required before going live
The highlighted items below can only be supplied by the site's publisher. They are not invented: this page must not be published as it stands.
- Confirmation of the contact email address and creation of the matching mailbox
- Response time the publisher wishes to announce publicly
- Postal address and phone number, if the publisher wishes to publish them here as well as in the legal notice
Write to the team
Pick a subject, leave a reply address, and describe your request. We answer in the language of this form.
Your subscription or your account
Payment, invoice, cancellation, blocked access, email address to change. Give the address you signed up with: it saves us a round trip.
An error in a piece of content
A statement that looks inaccurate to you, an out-of-date source, a badly worded quiz question. Give the address of the page and what looks wrong: these reports are handled first.
Your personal data
Access, rectification, objection, portability. Exporting your data and deleting your account are done directly from your space, without writing to us.
An accessibility barrier
Content you cannot use with your assistive technology. Say which page and which tool: we try to get the content to you another way while we fix it.
Training several people
There is no team plan today, and we do not pretend otherwise. Write to us anyway: the number of these requests is what will decide whether we build one.
Press and editorial partnerships
A request for information about the service, or an offer to review a course as an expert. Reviewers are named publicly on the page of the courses they review.
Response time and postal details
We answer within À compléter : response time announced by the publisher working days. The publisher's postal address and phone number appear in the Legal notice. The detail of data processing is published in the Privacy policy.