Job family
Retail, hospitality and catering: digital courses for 4 jobs
A shop runs on a connected till, a payment terminal, booking software, online reviews and supplier messages that arrive all day long. Staff turn over often, accounts get shared, and any interruption of service shows up immediately as lost revenue. Skillrung courses deal with these situations exactly as they arise in real life: a fake supplier changing its bank details, a link to update the till software, an urgent transfer request, a leaked customer file. Three quizzes measure the level reached, and a certificate in your name keeps a record of it.
The 4 jobs in this family
Every job has its page. The examples and the vocabulary of the courses follow the one you pick.
Courses
What we publish for the “Retail, hospitality and catering” family
The first four slides of every course are free, with no account and no bank card. From the fifth onwards, a subscription is required.
Keep your devices updated and hold a backup that actually works on the day it matters.
13 slides · 1 sections · 20-30 min
See the course Devices, updates and backups: holding your hardwareBuild accounts that hold, and know what the second factor does not protect.
13 slides · 1 sections · 20-30 min
See the course Passwords and two-factor authentication: holding your accountsName what you have to protect, understand who targets it and why, in a quarter of an hour.
13 slides · 1 sections · 20-30 min
See the course Protecting your sensitive data: what you actually have to defendHold the first minutes of an incident, alert the right people, and know what the law requires.
14 slides · 1 sections · 25-30 min
See the course Responding to an incident: the first minutes and the alert chainRecognise a malicious message even when it is written impeccably, and verify through the one route that settles the matter.
13 slides · 1 sections · 25-30 min
See the course Spotting a malicious message: the signs that still holdUnderstand in plain terms what a language model produces, by what mechanism, and what that changes when you reread its answer.
13 slides · 1 sections · 20-30 min
See the course Understanding a language model without being an IT specialistDecide in a quarter of an hour what you can upload to an assistant, on which service, and what you remove first.
13 slides · 1 sections · 20-30 min
See the course Entrusting your data to an AI assistant without putting yourself at riskWrite a complete prompt the first time, spot what was missing when the result disappoints, and follow up without rewriting everything.
13 slides · 1 sections · 25-30 min
See the course Writing a prompt for an AI: getting a usable result the first timeSpot the tasks in your week an assistant can take on, those that must stay in your hands, and make that sorting last.
14 slides · 1 sections · 20-30 min
See the course Spot the tasks where AI really saves you timeSpot what an assistant has invented, check every figure and every source, and keep a record of your review before anything goes out.
13 slides · 1 sections · 20-30 min
See the course Check an AI output before you sign itKnow what to ask for, what to put in writing and what to check before entrusting your data to a service provider, and what to do when it changes.
13 slides · 1 sections · 20-30 min
See the course Entrusting your data to a service provider without losing controlSpot a rights request as soon as it arrives, get it moving the same day, and respond within the deadline without improvising.
13 slides · 1 sections · 20-30 min
See the course Rights requests: spotting them and responding within the deadlineSpot, in your own files, what counts as personal data, what is sensitive, and what already counts as a processing operation.
13 slides · 1 sections · 20-30 min
See the course Recognising personal data and processing in your everyday workBe able to say why you hold each file, on what legal ground, and until what date you keep it.
13 slides · 1 sections · 20-30 min
See the course Purpose, legal basis, retention period: justifying every file you holdRecognise a data breach, hold the right course of action from the very first hours, and document the facts so that the decision goes to the right person.
14 slides · 1 sections · 20-30 min
See the course Data breach: reacting in the first hour
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The other job families
Keep going on Skillrung
The pages that follow on from this one, in the recommended order.
- Devices, updates and backups: holding your hardware
- Passwords and two-factor authentication: holding your accounts
- Protecting your sensitive data: what you actually have to defend
- Responding to an incident: the first minutes and the alert chain
- Spotting a malicious message: the signs that still hold
- Understanding a language model without being an IT specialist
- Entrusting your data to an AI assistant without putting yourself at risk
- Writing a prompt for an AI: getting a usable result the first time
- Spot the tasks where AI really saves you time
- Check an AI output before you sign it
- Entrusting your data to a service provider without losing control
- Rights requests: spotting them and responding within the deadline
- Recognising personal data and processing in your everyday work
- Purpose, legal basis, retention period: justifying every file you hold
- Data breach: reacting in the first hour
- Cybersecurity courses
- Artificial intelligence courses
- Compliance & personal data courses
- Two-factor authentication: how to switch it on, and which accounts come first
- Backing up your work data: what, where and how often
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