Why can a conversational assistant produce a wrong answer while sounding perfectly fluent?

It strings together likely words without checking the facts

It copies an answer found on a forum

It mistranslates a source written in another language

It runs out of memory before finishing its sentence

Why does using a different password on every service actually change anything?

A leak on one service does not spread to the others

A leak becomes impossible on the service concerned

A different password expires more slowly

A different password takes longer to guess

Which questions should you ask before creating a new contact file? Several answers are expected.

What exactly the file will be used for

Who in the organisation will be able to access it

Which spreadsheet format will be most convenient

Which header colour will make it easier to read

An assistant offers you a message ready to send to a client. Which step remains essential?

Reread and correct it before sending it under your name

Ask for a second version to compare them

Keep the conversation in the client's file

Rephrase the prompt to get something better

A colleague asks you for the customer file without explaining why. What do you do?

You ask what it will be used for before handing it over

You hand it over, since the request comes from inside

You hand over a trimmed-down version without telling them

You refuse without any further discussion

You have to deliver a briefing note based on figures obtained from an assistant. Which approach makes the note defensible?

Find each figure in the source that publishes it

Ask the assistant to state its sources

Mention the tool used in a footnote

Round the figures to limit discrepancies

Which actions genuinely limit the damage after your login details have been stolen? Several answers are expected.

Switch on two-factor authentication on sensitive accounts

Change the password from a clean device

Check the forwarding rules in the mailbox

Empty the trash folder of the mailbox concerned

Change the organisation's email address

In which case must a personal data breach be notified to the supervisory authority?

When it poses a risk to the people concerned

When it affects more than a thousand identified people

When it was caused by an external contractor

When it led to a direct financial loss

You discover that a very handy tool has spread through the team without ever being approved. Which attitude is most useful?

Report the usage so it can be reviewed and given a framework

Ban it immediately without offering an alternative

Use it too, since everyone already does

Wait for an incident to bring the issue into view

Cybersecurity

Digital culture at work: find your level

Twelve placement questions on safe everyday practice, generative AI and personal data. The aim is not to trip you up but to spot where you are already solid and what deserves an hour of work.

A message urges you to confirm your login details or your account will be suspended. Which signal should stop you?

The urgency pushing you to act without checking
The presence of a logo in the message
The message arriving at the end of the day
The unusual length of the message

Answered: 0 of 12

In brief

Good professional digital culture is not measured by technical knowledge but by reflexes: checking through a channel you already know before acting, tracing a fact back to its source before reusing it, knowing why and for how long you hold a file. This free twelve-question quiz gauges those three reflexes and tells you where to start.

Keep going on Skillrung

The pages that follow on from this one, in the recommended order.

Protecting your sensitive data: what you actually have to defend
Understanding a language model without being an IT specialist
Recognising personal data and processing in your everyday work
Cybersecurity courses
Courses for Doctors
Courses for Primary school teachers
AI vocabulary in four words: token, context, prompt, hallucination
What data can you share with an AI: the four confidentiality levels
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The quiz

In brief

Keep going on Skillrung