Digital skills courses for small business owners: deciding, demanding, training the team

With three decisions that need no technical skill. A backup kept offline whose restoration you have seen succeed. Two approvals for any payment above an amount you set. Two-factor authentication on the mailbox and on the tools that hold your data. The rest comes afterwards, and can be delegated.

Rarely in a direct way: it covers entities determined by their sector and their size. It does reach you through your customers, however, who are required to address the security of their supply chain. In practice that takes the form of questionnaires and contract clauses you have to be able to answer if you want to keep the contract.

That depends on the contract, and the cover is often conditional on specific measures: backups, updates, stronger authentication. The question is put to your insurer in writing, before the incident. The course gives you the exact list of points to have clarified and the vocabulary to put them in.

If your business deploys AI systems, the European regulation requires you to ensure a sufficient level of AI literacy among the people who use them. Beyond the obligation, the benefit is immediate: a team that knows what a model must not be given, and how to proofread what it produces, avoids leaks and expensive mistakes.

Each course takes one to two hours to work through, section by section, at moments each person chooses. No session to organise, no travel. The quiz of the day then offers a few spaced revision questions so that the habits hold over time, without taking another whole hour.